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Your Trusted Partner for Reliable Medical Flight Logistics Services

Supporting Case Managers With Comprehensive Medical Travel Assistance

As a medical flight logistics service provider, we recognize that arranging long-distance medical transport can be daunting for case managers, especially when your patient's health is at stake.

Long-distance medical transport can be complicated, time-consuming, and expensive, requiring coordination of multiple details such as air travel, in-flight medical care, and ground transportation. This complex process can be stressful for both you and your patient.

Fortunately, Flying Nurses International provides a solution with our expert medical escort services. We take care of all the necessary arrangements, providing comprehensive medical travel assistance. 

We know that the safety and well-being of your patients is your top priority. And we take pride in providing exceptional medical flight logistics services where your patients become our patients.

Contact us now to ensure a safe and comfortable patient transfer with a professional medical escort.
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Why Choose Our Travel Nurse Services

Aeromedical transport is highly specialized, and air ambulance services are critical for emergency evacuations. However, during the recovery phase of an illness or catastrophic event, many patients can safely travel on a commercial airliner with the assistance of skilled and licensed RN flight nurses.

Unfortunately, many healthcare facilities lack an established travel assistance program, leading to minimal clinical expertise in assessing a patient's transport needs. This can result in unnecessary prolonged hospital stays and increased costs. Some patients or organizations may resort to private air ambulance companies, which can be unjustifiably expensive. Others may travel home with medically untrained family members with little or no aeromedical transport experience.

With over two decades of commercial flight experience, we conduct a thorough evaluation and determine the safest mode of transportation for your patient to reach their desired destination. Our medical flight logistics service includes comprehensive medical travel assistance that prioritizes the care and safety of your patients throughout the entire journey.

How We Provide Medical Travel Assistance

As a case manager, you can rest assured that Flying Nurses International provides exceptional medical flight escort services that takes the burden of planning off your hands. Highly skilled and experienced flight nurse coordinators are specially trained to assess patients for travel and offer comprehensive evaluations, recommendations, and assistance in implementing the transfer process.

We handle all ground and commercial airline transportation, ensuring patients receive seamless, secure bedside-to-bedside transport. Safety is our top priority, and we adopt a conservative approach in all aspects of our medical flight logistics service. We meet all FAA safety criteria and have implemented stringent safety protocols to prioritize the well-being of patients during the entire journey.

Medical Escort 
Scope of Care

We understand that your patients require a broad range of medical travel assistance. We specialize in assisting patients with restricted ambulation and orthopedic injuries and caring for those with behavioral health disorders and neurological injuries. The RN flight nurse can administer supplemental oxygen and provide for complex respiratory needs. Many of our patients need complete transfers from bed to chair to an aircraft seat, and we are equipped to handle such transfers.

Our medical flight escort service includes administering IV fluids for hydration and providing in-flight oxygen therapy as needed. We provide compassionate and personalized care throughout the journey as we know that many of our patients require fully dependent care and may face communication challenges.
woman assisting an old patient
man on a wheelchair carrying his luggage

How Our Patients Travel

To prioritize safety and ensure patient comfort, we require our patients to travel in first or business class.

Stretcher service may be available for some international flights. It is important to note that stretcher service has many limitations, such as discomfort for the patient, limited movement, limited privacy, and high cost. As a result, it is not generally recommended, unless medically necessary.

Instead, as an alternative, certain international carriers offer first-class seats that recline fully, offering a more comfortable option. We will thoroughly discuss your specific preferences and circumstances and offer all suitable options with you.

Let Our Medical Flight Logistics Service Do the Planning

Contact us by phone, email, or our website Transport Inquiry Form. An RN flight nurse can be ready to travel within 48-72 hours, depending on patient needs and flight availability.

Preliminary Quote for Medical Travel Assistance

We will carefully assess the medical requirements of your family member to determine the suitability of our commercial medical flight logistics services. Following this evaluation, we will provide you with a preliminary quote. 

If we determine the family member is not yet ready for transport, possibly due to mobility challenges or oxygen impairments, we will offer guidance and advise you or the healthcare team on how to prepare the family member accordingly.

Initiating Medical Transport Planning

To initiate commercial medical flight logistics services, please ensure you have the following in place:

  • Agreement among the family and healthcare team
  • One designated family spokesperson
  • Identification of a receiving facility for the family member
  • Proposed travel date

Once these prerequisites are met, you will be assigned a dedicated RN Flight Coordinator to assist you throughout the journey.

Your Coordinator will do the following:

Request an official medical report from the patient’s hospital records and a verbal nursing report from the health care member caring for the patient. The purpose of this is to ascertain if the patient is deemed fit to travel. After review, we will immediately make recommendations for the healthcare team to prepare the patient for travel.

Begin securing a proposed airline itinerary for the date you desire. Immediate consideration is given to ordering airline oxygen due to a 48-hour minimum notice required by carriers. We will speak with the medical department for oxygen and special medical requests. We have long term trustworthy relationships with US and international carriers which helps to expedite these procedures.

Confirm the availability and select the appropriate flight nurse to travel based on the location closest to the sending or receiving facility.

Coordinate communication channels between hospital administration, family members, medical staff, interdisciplinary teams, case managers, insurance companies, and financial institutions.

Advise the health care team, patient, and family on the necessary steps to prepare the patient for a commercial flight.

Request specific medical orders and medical clearance documents from the discharging physician.

Organize each additional travel detail from ground transportation, layover assistance, ground and in-flight oxygen, specialized medical equipment, and offer guidance and assistance in obtaining international travel documents.

How You Can Help Us in Providing the Best Medical Travel Assistance Possible

Preparing your patient:

Oxygen: Begin weaning your patient’s oxygen level to the advised safe level for transport. Utilize your respiratory therapy interdisciplinary team. We generally request supplemental in-flight oxygen with any patient with a SAO2<95%. This will be dependent on the baseline range of the patient, along with the physician’s recommendation.

Secretions: We can manage tracheotomy patients. However, secretions cannot be tenacious or frequent. Secretions drastically dry up at altitude causing mucous plugs. Utilize your respiratory therapy team. Cultures, antibiotic therapy, and pulmonary regimen will be reviewed.

Mobility: Begin getting your patient out of bed each day or several times a day to a reclining chair. Utilize your physical therapy interdisciplinary team. Your patient does not have to support themselves in an upright position. We have options to assist. What is crucial is that your patient does not have clinical compromise when sitting, such as a drop in blood pressure, respiratory compromise, or unmanageable pain.

IVs: We can manage maintenance fluids. We cannot titrate drips for cardiac stability. This type of patient would be deemed too unstable for a commercial airline. TPN can be changed to D5 or D5/NS at the physician’s discretion. Wean IVs if possible.

NG/GT/J Tubes: They are accepted for travel. Any tube feedings will be stopped 8-10 hrs pre-flight with a bowel prep requested. During transport, the patient can be hydrated with free water via these tubes or IV access.

Pain Management: We can administer IV, PO, SQ, or IM injections and IV bolus’ as needed. Mobility and pain management is a common reason to utilize our services. Begin finding a medication regimen that works with a trial in the hospital setting. The day of departure is not the time to suggest options.

Equipment: All equipment must be portable and battery-operated. Some of the larger aircraft have plug-in options for primarily electronic audio/video equipment. This is NOT designed for dependent medical equipment.

woman and patient

Our Medical Treatment Plan

The RN flight nurse adheres to a comprehensive medical treatment plan that prioritizes the safety and well-being of our patients. Under the direction of the discharging physician's medical orders, RN flight nurses administer medical treatment as prescribed. The sending facility prescribes and dispenses medications according to these medical orders. 

We ensure that all necessary Fitness to Fly and airline medical clearances are obtained from the discharging physician and the airline carrier's medical department. In the event of an in-flight emergency, the RN flight nurses are trained to perform emergency treatment following American Heart Association Basic Life Support standards. 

Contact Us for Medical Flight Logistics Services

We're available 7 days a week to provide medical travel assistance. Our team can be ready to travel within 48-72 hours, depending on patient needs and flight availability.
Contact us today. 

*Flying Nurses International is not affiliated or otherwise associated with InteliStaf or its “Flying Nurses” travel nurse staffing division.*

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Request a Quote

We are eager to offer any information that we may have in assisting you with this complex and timely process.

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Contact Information

Flying Nurses International, LLC
250 Palm Coast Parkway, NE
Suite 607-265
Palm Coast, FL 32137
Phone: 1-877-521-1333
Fax: 1-904-621-9924

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